ZAFUL, a online store that has become synonymous with fashion apparel and accessories, claimed that they tracked customer reviews and complaints, and do sth to improve customer experiences based on these feedback. Recently, zaful give a commitment with a 30-day moneyback policy.
From June this year, the new policy makes it possible for the buyers of ZAFUL to get a full refund or re-dispatch of products that are priced below US$50 if customers contact zaful within 30 days of receiving the product.
- The policy of unconditional resend or refund for orders under $50 if just a temporary policy. But a manager of Zaful said in a news report that zaful has certainly brought this offer as a temporary policy, but it is highly unlikely that this policy would change anytime soon. And for the prices of almost zaful products are under US$50, anybody could avail this offer as barring a few.
Maybe what changes zaful did will defeat the rumor that zaful is a scam. More discussion about whether zaful is a scam or legit will be posted here.